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Mimi has been in the insurance business for over twelve years. She started as an administrative director in an independent claims adjuster’s firm before obtaining her licence and continued with an Insurer where she handled legal liability and major loss cases. She is pursuing the ongoing education program under the regulations of the Chambre de l’assurance de dommages (ChAD) and the Autorité des marchés financiers (AMF). Over the years, she has participated in various training courses in the field of claims adjustment expertise.
Very active socially, Mimi is a member of the ChAD Professional Development Committee and is working with industry colleagues on the mandatory program. She is also President of the Association des experts en sinistre Mauricie/Bois-Franc, a member of the journal and communications committee of the Association des femmes d’assurance de Québec and a member of the Cercle de l’assurance.
She is particularly interested in the next generation of insurance professionals as well as in the development and place of women in this field.
She is known for the depth of her investigations, her empathy and her outstanding customer service.